> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs.lumenia.net/documentation/core-concepts/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.lumenia.net/_mcp/server.

# Core concepts

## Docs

- [Partner](https://docs.lumenia.net/documentation/core-concepts/partner.md): Your company — the top-level principal behind the API key.
- [Accounts](https://docs.lumenia.net/documentation/core-concepts/accounts.md): A customer container under your company — and the value behind X-Account-Id.
- [Organizations](https://docs.lumenia.net/documentation/core-concepts/organizations.md): The tenant boundary that owns workspaces, documents, and tools.
- [Workspaces](https://docs.lumenia.net/documentation/core-concepts/workspaces.md): An isolated chat/RAG environment with its own settings, knowledge, tools, and channels.
- [Documents & knowledge base](https://docs.lumenia.net/documentation/core-concepts/documents.md): Upload once per organization, embed into any workspace, and understand what deletion does.
- [Tools](https://docs.lumenia.net/documentation/core-concepts/tools.md): Reusable HTTP actions an assistant can call mid-conversation — and how to drive them from the prompt.
- [Prompt templates](https://docs.lumenia.net/documentation/core-concepts/prompt-templates.md): Partner-owned, versioned prompts you write once and roll out to many workspaces.
- [Voice integration & routing numbers](https://docs.lumenia.net/documentation/core-concepts/voice-integration.md): Turn a workspace into a phone assistant, and understand the routing-number pool behind it.
- [Call logs](https://docs.lumenia.net/documentation/core-concepts/call-logs.md): Read-only records of the voice calls your assistants handled.
- [WhatsApp integration](https://docs.lumenia.net/documentation/core-concepts/whatsapp-integration.md): Connect a workspace to WhatsApp Business so it answers WhatsApp messages.
- [Telegram integration](https://docs.lumenia.net/documentation/core-concepts/telegram-integration.md): Connect a workspace to a Telegram bot so it answers Telegram messages.