Call logs
Read-only records of the voice calls your assistants handled.
Call logs are the record of voice calls answered by your voice integrations. Each log captures who called, a summary, how long it lasted, and what it cost — and, per call, the full transcript. Call logs are read-only: they are produced by the platform as calls happen; there is no create, update, or delete.
Logs are scoped to the account in X-Account-Id.
Listing call logs
Returns the account’s calls, newest first. Optional query filters narrow the results (an unknown filter value simply returns nothing rather than erroring):
Each row contains:
Any numeric field can be null when the call legitimately has no value for it.
Getting a single call
Returns the same fields as the list row, plus the live transcript fetched at request time.
The turn-by-turn messages array can be large, so it is omitted by default. Request it explicitly:
transcript and messages are fetched live from the voice provider when you read a single call. If the provider cannot be reached, the request fails rather than returning partial data — 502 when the provider is unreachable or errors, 500 when it is not configured on our side. On a successful response these fields may still be null (or messages an empty array) when the call legitimately has none — for example a very short call — which is real data, not an error.